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The new scam involves fraudsters making phony calls posing as Apple support staff. The calls look authentic because an actual Apple support number from a local Apple number and Apple logo will display on the screen.
The callers use spoofing technology to alter the numbers that show up on the caller ID. The schemers then go to work attempting to steal information about iCloud accounts and passwords.
Apple's website states that if a customer gets a call claiming to be from Apple support, that you should hang up immediately, and call the customer service number on your own. They also suggest that you activate two-factor authentication to protect yourself.
The company noted that real support team members do not ask for an Apple ID, password, iCloud information or verification codes to provide help.
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